Customer Grievances
Customers with grievances related to loans or against staff can contact to:
CUSTOMER RELATIONSHIP OFFICER / NODAL OFFICER
Name:
Address:
Phone Number:
E-mail Address:
If the complaint/ dispute is not redressed within a period of 15 days, the customer may approach to Second Nodal Officer as under:
GRIEVANCE REDRESSAL MANAGER/NODAL OFFICER
Name:
Address:
Phone Number:
E-mail Address:
If the complaint/ dispute is not redressed period of one month, the customer may approach to The Banking ombudsman as under:
THE NBFC OMBUDSMAN C/O RESERVE BANK OF INDIA
Name:
Address:
Phone Number:
E-mail Address: